Home Support Services - FAQ's
Q. What sort of duties will I do?
A. Duties vary according to client needs.
Home Support Workers are
expected to provide a range of care and services including, but not limited to, personal care,
respite, shopping, simple meal preparation, cleaning and other activities intended to help people
live safely and comfortably at home.
Domestic Workers provide indirect
services to clients such as cleaning, laundry, simple meal preparation and basic
gardening and home maintenance.
Q. Are my shifts the same days each week?
A. Usually, but other shifts are available depending on client referrals
and your availability.
Q: Are evenings or nights available?
A. For Home Support Workers, evening shifts and weekend work may be
available depending on client need.
For Domestic Workers evening
or weekend work is not available as duties are generally performed Monday to
Friday during the day time.
Q. Are rosters negotiable in any way?
A. Sometimes, provided they meet the needs of the business and clients
and are equitable to other staff.
Q: What experience and education do I need to be selected?
A. For Home Support Workers, it's desirable for you to have completed, or be completing, Certificate III in
Aged Care Work (or equivalent) and hold a Senior First Aid Certificate.
Previous experience as a care worker is highly regarded.
For Domestic
Workers, previous experience in general domestic duties and services to the
elderly are highly regarded. A Senior First Aid Certificate is also an
advantage.
Q. Will I have to use my own car?
A. Yes, with distance travelled from first to last client of the rostered
shift reimbursed at a set rate per kilometre.
You must have a current driver's licence and a reliable and appropriately
insured motor vehicle.
Q: I know RDNS operates across the whole metro area, where
will I work?
A. You will generally work in a geographical area within a reasonable
travelling distance from your home. There may be emergency call outs in other
areas depending on your availability.
Home Support Services is based at Flemington Street, Glenside. From time to time,
you will be required to attend this office to pick up and deliver work related
documentation, attend meetings and training.
For information on other services visit our web site: www.rdns.org.au
